SHIPPING POLICY – VOLLARA SHOP

Last updated: October 24, 2026

At VOLLARA SHOP, we are committed to providing clear and transparent information about order processing, shipping costs and estimated delivery times.

Our online store is based in Ireland, and selected products may be shipped directly from international suppliers and fulfilment partners.

1. ORDER PROCESSING

Orders are generally processed Monday through Friday, excluding public holidays in Ireland.

Estimated processing time: 1–3 business days.

Processing time refers to the period required to prepare an order before dispatch.

Estimated shipping transit times begin after an order has been processed and dispatched.

2. ESTIMATED SHIPPING TIMES

Estimated transit times after dispatch are:

Destination	Estimated Transit Time
Ireland	7–12 business days
European Union	7–12 business days
United Kingdom	6–15 business days
Other International Destinations	8–25 business days

These estimates exclude the processing period of 1–3 business days.

Delivery times may vary depending on the product, shipping destination, carrier, customs procedures and circumstances outside our reasonable control.

We aim to provide accurate delivery information and will assist customers if unexpected delays occur.

3. SHIPPING DESTINATIONS

We ship to Ireland and selected international destinations where shipping is available during checkout.

Available delivery countries and shipping options are determined by the shipping settings displayed at checkout.

If your country is not available at checkout, we may not currently offer delivery to that destination.

4. SHIPPING COSTS

Shipping to Ireland is free.

For other destinations, any applicable shipping charges will be displayed during checkout before the order is completed.

Customers can review the total amount charged by VOLLARA SHOP before confirming their purchase.

5. ORDER TRACKING

When tracking information becomes available, customers will receive their tracking details by email.

Tracking information may take some time to become active after dispatch.

Customers can also use the Track Your Order page on our website to check available shipping updates.

If you experience difficulties with tracking, please contact our customer support team.

6. INTERNATIONAL SHIPPING AND CUSTOMS

Some products may be dispatched from international fulfilment locations.

International shipments may be subject to customs inspections, import VAT, duties or other charges depending on the destination and the shipping arrangement.

Where such charges are not collected at checkout and are payable by the recipient, we aim to communicate this clearly before purchase.

Customers are encouraged to review the applicable shipping information at checkout.

7. MULTIPLE SHIPMENTS

Orders containing multiple products may occasionally be dispatched in separate packages.

This may occur when products are fulfilled by different suppliers or shipping facilities.

Where available, separate tracking information will be provided for individual shipments.

8. INCORRECT OR INCOMPLETE SHIPPING ADDRESS

Customers should provide a complete and accurate shipping address when placing an order.

If you notice an error after submitting your order, please contact us as soon as possible.

We will make reasonable efforts to assist before dispatch, although changes may not always be possible once an order has entered fulfilment.

9. DELIVERY DELAYS

Occasional shipping delays may occur due to customs procedures, carrier disruptions, severe weather, transportation issues or other unforeseen circumstances.

If your order has not arrived within the estimated delivery period, please contact us.

We will investigate the issue and assist in accordance with applicable consumer protection law.

Estimated delivery periods do not limit statutory rights concerning late or failed delivery.

10. LOST, DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, contains an incorrect item or appears to have been lost during transit, please contact us promptly.

Email: contact@vollara.shop

Please provide your order number and relevant details, including photographs where appropriate.

We will review the situation and provide an appropriate solution in accordance with applicable consumer law.

11. RETURNS AND REFUNDS

For information about cancellations, returns, refunds and applicable consumer rights, please review our official policy:

Return & Refund Policy: https://vollara.shop/policies/refund-policy

Nothing in this Shipping Policy excludes or limits statutory rights under applicable Irish or European Union consumer protection legislation.

12. CONTACT INFORMATION

VOLLARA SHOP

Owner: Rosangela Gardina de Souza

Business Contact Address:

39 Cusack View
Cloughleigh Road
Ennis, Co. Clare
V95 PR60
Ireland

Email: contact@vollara.shop

Phone: +353 87 001 9846

Website: https://vollara.shop