PRIVACY POLICY – VOLLARA SHOP

Last updated: May 7, 2026

Your privacy is important to Vollara. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

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1. Who We Are

VOLLARA SHOP is an online store based in Ireland offering wellness, beauty, and personal care products.

Website: VOLLARA SHOP

Data Controller

VOLLARA SHOP

39 Cusack View
Cloughleigh
Ennis, Co. Clare
Ireland

📧 contact@vollara.shop
📞 +353 87 001 9846

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2. Personal Data We Collect

Depending on how you interact with our website, we may collect the following categories of personal data:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and transaction history
• Payment information (processed securely by payment providers)
• IP address
• Browser and device information
• Website usage and interaction data
• Customer service communications

We also use cookies and similar technologies. Please review our Cookie Policy for more information.

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3. How We Use Your Personal Data

We process your personal data for the following purposes and legal bases under GDPR:

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure website functionality
• Analyze traffic and website performance
• Improve user experience
• Support marketing and advertising activities

You can manage cookie preferences through our cookie banner or browser settings.

Disabling certain cookies may affect website functionality.

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5. Data Sharing

We only share personal data with trusted service providers necessary to operate our business, including:

• Shopify (e-commerce platform)
• Payment processors
• Shipping and logistics providers
• Email and marketing service providers
• Analytics providers

All service providers are required to process personal data securely and in accordance with applicable data protection laws.

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6. International Data Transfers

Some of our service providers may process data outside the European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are implemented, including Standard Contractual Clauses (SCCs) or equivalent legal mechanisms approved under GDPR.

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7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill orders and customer service obligations
• Comply with legal and tax obligations
• Resolve disputes
• Enforce agreements and policies

Certain records may be retained for up to 7 years where required by Irish tax or accounting laws.

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8. Your GDPR Rights

If you are located in the European Union or European Economic Area, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability

To exercise any of these rights, please contact:

📧 contact@vollara.shop

We may request verification of identity before processing certain requests.

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9. Children’s Privacy

Our website and Services are not directed to children under the age of 16.

We do not knowingly collect personal information from children.

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10. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect your personal data.

However, no method of transmission over the internet or electronic storage is completely secure.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The latest version will always be available on this page together with the updated “Last updated” date.

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12. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

📧 contact@vollara.shop
📞 +353 87 001 9846

📍 VOLLARA SHOP
39 Cusack View
Cloughleigh
Ennis, Co. Clare
Ireland

🌐 Website: VOLLARA SHOP