APPI Privacy Policy

🔒 PRIVACY POLICY – VOLLARA SHOP  

Last updated: January 2025

Your privacy is very important to us.  
This Privacy Policy explains how Vollara Shop collects, uses and protects your personal information when you visit our website or make a purchase.

🏷️ 1. Who We Are  
Vollara Shop is an online store based in Ireland.  
We sell beauty, wellness and self-care products and operate the website:  
https://vollara.shop

📊 2. Data We Collect  
We may collect the following types of personal data:  
• Name and surname  
• Email address  
• Phone number  
• Billing and shipping address  
• Order history and payment details (processed securely via Shopify Payments or other providers – we do not store full card numbers)  
• Technical data such as IP address, browser type, device type, pages visited and time spent on the website  

We also use cookies and similar technologies to improve your browsing experience and analyze website performance.

🎯 3. How We Use Your Data  
We use your personal data to:  
• Process and deliver your orders  
• Communicate with you about your order, support or questions  
• Send important updates about your account or our services  
• Improve our website, products and customer experience  
• Send marketing emails and offers (only if you consent or where legally allowed – you can unsubscribe at any time)  
• Detect and prevent fraud or misuse  

💻 4. Cookies & Tracking  
We use cookies to:  
• remember your preferences and cart  
• keep you logged in  
• analyze traffic and usage (analytics)  
• support advertising and retargeting in some regions  

You can manage or disable cookies in your browser settings. Some features of the site may not work properly with cookies disabled.

👧 5. Children’s Privacy  
Our website is not intended for children under 13.  
We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us so we can delete it.

🌍 6. Your Rights (GDPR – EU/UK)  
If you are in the European Union or UK, you have the right to:  
• Access the personal data we hold about you  
• Request correction of inaccurate data  
• Request deletion of your data (“right to be forgotten”), when legally possible  
• Restrict or object to certain types of processing  
• Request a copy of your data in a portable format  
• Withdraw consent for marketing at any time  

To exercise these rights, email us at:  
📧 contact@vollara.shop

📤 7. Data Sharing  
We share your data only with trusted partners necessary to operate our store, for example:  
• Shopify (store platform)  
• Payment processors (e.g. Shopify Payments, PayPal, Stripe)  
• Shipping and logistics partners  
• Email marketing and analytics tools  

These partners are required to protect your data and use it only for the specific purpose we define.

🛡️ 8. Data Security  
We use technical and organizational measures to protect your personal data, such as:  
• SSL encryption  
• secure payment processing  
• access controls  

No system is 100% secure, but we do our best to protect your information.

✉️ 9. Contact Us  
If you have any questions about this Privacy Policy or your data, please contact us:  

📧 contact@vollara.shop  
📞 +353 87 001 9846  
🏠 52 Caoin Ard, V95 AC97, Ireland