Terms of service
TERMS OF SERVICE – VOLLARA SHOP
Last updated: May 7, 2026
Welcome to Vollara. These Terms of Service (“Terms”) govern your use of our website, products, and services. Please read them carefully before using our website or placing an order.
By accessing our website or purchasing from VOLLARA SHOP, you agree to be bound by these Terms.
1. Introduction
VOLLARA SHOP (“we”, “us”, “our”) operates the website:
These Terms apply to all visitors, users, customers, and others who access or use our Services.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- You are legally capable of entering into binding contracts.
- The information you provide is accurate and complete.
3. Products and Product Information
We strive to display products, descriptions, images, specifications, and pricing as accurately as possible.
However:
- Colors and appearance may vary depending on your device or screen settings.
- Product packaging may occasionally differ from images shown online.
- We do not guarantee that product descriptions or website content are error-free, complete, or current.
We reserve the right to:
- Modify or discontinue products without notice
- Limit quantities
- Refuse orders at our discretion
4. Pricing and Payment
All prices are displayed in the applicable currency and may include VAT where required by law unless otherwise stated.
Shipping fees, taxes, customs duties, or import charges may be added at checkout or charged by local authorities depending on your location.
Payments are processed securely through Shopify Payments and other authorized payment providers.
By submitting payment information, you confirm that:
- You are authorized to use the payment method
- The billing information provided is accurate
5. Orders and Acceptance
Placing an order constitutes an offer to purchase.
We reserve the right to:
- Accept or refuse any order
- Cancel orders suspected of fraud or unauthorized activity
- Limit quantities purchased per customer
Your order is only considered accepted once you receive an order confirmation email.
6. Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Shipping carriers
- Customs clearance
- Weather conditions
- Supply chain disruptions
- Events beyond our reasonable control
Risk of loss and ownership of goods transfers to you once the products are delivered to the carrier.
Customers are responsible for providing accurate shipping information.
7. Right of Withdrawal and Returns
Customers located within the European Union may have the legal right to withdraw from a purchase within 14 days of receiving the goods, subject to applicable consumer protection laws.
Please review our Return & Refund Policy for full details regarding:
- Eligibility for returns
- Non-returnable items
- Refund procedures
- Defective products
8. Intellectual Property
All website content including:
- Logos
- Product images
- Graphics
- Text
- Branding
- Website design
- Digital materials
is owned by VOLLARA SHOP or its licensors and is protected by copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.
9. Prohibited Uses
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to systems or accounts
- Distribute malware or harmful code
- Interfere with website functionality or security
- Use automated systems to scrape or collect data
- Submit false or misleading information
We reserve the right to terminate access to users violating these Terms.
10. Disclaimer of Warranties
The Services and products are provided on an “as is” and “as available” basis to the maximum extent permitted by law.
We do not guarantee that:
- The website will be uninterrupted or error-free
- Products will meet every individual expectation
- Services will always be available without interruption
Nothing in these Terms limits consumer rights that cannot legally be excluded under Irish or EU law.
11. Limitation of Liability
To the maximum extent permitted by applicable law, VOLLARA SHOP shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Loss of profits
- Loss of data
- Business interruption
arising from the use of our website, products, or Services.
Our total liability for any claim shall not exceed the amount paid for the relevant product or order.
Nothing in these Terms excludes liability that cannot legally be limited under Irish or EU consumer law.
12. Privacy and Data Protection
Your personal information is processed in accordance with our Privacy Policy and applicable GDPR regulations.
Please review our Privacy Policy for details regarding:
- Data collection
- Cookies
- Marketing communications
- Your privacy rights
13. Third-Party Services and Links
Our website may contain links to third-party websites or services.
We are not responsible for:
- Third-party content
- Privacy practices
- Website availability
- Products or services provided by third parties
Use of third-party websites is at your own risk.
14. Force Majeure
We shall not be liable for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including:
- Natural disasters
- Strikes
- War
- Supply shortages
- Government restrictions
- Transportation disruptions
- Internet or technical failures
15. Changes to These Terms
We may update these Terms from time to time.
Any changes will be posted on this page together with the updated “Last updated” date.
Continued use of the Services after changes constitutes acceptance of the revised Terms.
16. Governing Law
These Terms are governed by the laws of Ireland and applicable European Union legislation.
Any disputes arising under these Terms shall be subject to the jurisdiction of the Irish courts.
17. Contact Information
If you have any questions regarding these Terms, please contact us:
📧 contact@vollara.shop
📞 +353 87 001 9846
📍 VOLLARA SHOP
39 Cusack View
Cloughleigh
Ennis, Co. Clare
Ireland
